1. Shipping Options

  • Standard Shipping: Our standard shipping is a cost-effective option for domestic orders. Typically, you can expect delivery within 3-7 business days depending on your location.

  • Expedited Shipping: For those who need their order sooner, we offer expedited shipping, which ensures that your order will arrive in 1-3 business days.

  • Same-Day Shipping: In some cases, we offer same-day shipping for orders placed before a certain time (usually 12 PM local time). This option is available for certain regions and is subject to product availability.

  • International Shipping: Bundled Up ships globally! We offer international shipping to many countries, so no matter where you are, you can enjoy our luxury hair products. Shipping fees and delivery times vary by destination and will be calculated at checkout.


2. Shipping Fees

  • Domestic Shipping: Shipping costs for domestic orders are calculated based on the weight of your order and your location. You will see the exact shipping fees at checkout before you complete your purchase.

  • Free Shipping: We occasionally offer free shipping promotions on domestic orders, so be sure to check for any active offers or discounts.

  • International Shipping Fees: International shipping fees are also calculated at checkout and depend on your shipping address and the weight of your order. Additionally, customs duties and taxes may apply depending on your country’s regulations.


3. Order Processing Time

  • Processing Time: Once you place an order, we typically process it within 1-2 business days. During busy seasons or promotional periods, processing times may vary slightly.

  • Confirmation Email: After your order is processed, you will receive a confirmation email with details of your purchase and an estimated delivery date.


4. Tracking Your Order

  • Order Tracking: After your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment via the courier’s website. This allows you to keep an eye on your package’s journey and know exactly when it will arrive.

  • Tracking Notifications: You’ll receive email or SMS notifications when your order has shipped, is out for delivery, and when it’s successfully delivered.


5. Delivery Time

  • Domestic Delivery Times:

    • Standard Shipping: Typically arrives within 3-7 business days.

    • Expedited Shipping: Typically arrives within 1-3 business days.

    • Same-Day Shipping: Available for certain regions with orders placed before 12 PM local time.

  • International Delivery Times: International orders typically arrive within 7-14 business days, depending on the destination country and shipping method selected.


6. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. boxes for some shipping methods, so please provide a physical address for delivery.

  • Undeliverable Packages: In the rare case that a package is undeliverable due to an incorrect address or refusal of delivery, the order will be returned to us, and we will contact you to resolve the issue.


7. International Shipping Considerations

  • Customs Duties & Taxes: International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping cost.

  • Customs Delays: Occasionally, international shipments may experience delays due to customs processing. While we work with trusted shipping carriers, customs procedures are outside of our control.

  • Shipping Partner: We use reliable global shipping carriers, including DHL, FedEx, UPS, and USPS for international orders. The carrier may vary based on your location.


8. Customer Support for Shipping Issues

  • Delayed Shipments: If your order is delayed or you have any concerns about your shipment, don’t hesitate to contact our customer service team. We’ll be happy to track your order and help resolve any issues as quickly as possible.

  • Address Changes: If you need to update your shipping address after placing your order, please contact us as soon as possible. We’ll do our best to accommodate changes before the order is shipped.

  • Missing Packages: If your package is missing, please contact us right away. We will work with the shipping carrier to investigate and ensure the package is delivered.


9. Returns and Exchanges

  • Return Policy: If you’re not satisfied with your purchase, we offer a return and exchange policy. Please refer to our returns page for more information on how to return or exchange your products.

  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item is damaged or defective.


Summary of Shipping Information at Bundled Up:

  1. Shipping Options: We offer standard, expedited, and same-day shipping for domestic orders, along with international shipping.

  2. Shipping Fees: Shipping costs are based on weight and location, with free shipping promotions available from time to time.

  3. Order Processing: Orders are processed within 1-2 business days. You’ll receive an email confirmation and tracking details once your order is shipped.

  4. Tracking: You can track your order using the tracking number provided, with updates via email or SMS.

  5. International Shipping: We ship worldwide, with shipping fees and customs duties calculated at checkout.

  6. Customer Support: Our customer service team is available to assist with any shipping issues or concerns, ensuring your order arrives safely.